FIXED PRICES, NO HIDDEN SURPRISES

We need your name in order to send it to the driver who will pick you up at the airport so that he does not take care of the wrong customer.

Please ensure that you provide us with the correct phone number on the booking form. Do not forget to use the country prefix. All customers with a Belgian phone number receive a day in advance an SMS with the confirmation and the phone number of the driver so that they can contact the driver in any case. In general, we do not contact our customers by phone, we need your phone number in case of emergency. Customers with an international phone number receive an email with the details of the driver

In the event that you provide us with an incorrect email address on the taxi booking form, you will simply not receive confirmations of your booking.

The indication of your flight number is optional. We do not need your flight number when we have to pick you up at the airport. Our driver uses apps to track the status of your flight. You should not contact us if your flight is delayed because we will already know.

Please ensure that you provide us with the correct date of care.

Please provide us the time of your arrival at the airport and not the time at which you wish to be taken care of (in this case, you can mention it in the field "Additional information"). When we have the correct arrival time and the correct flight number, we can track your flight and know the arrival status.

Please make sure you provide us the correct address. In case we have to pick you up or drop you off at the airport, you can simply indicate the name of the airport. In case you want us to pick you up at a different place, please make sure that you mention it in the "Additional Information" field.

Please indicate the number of passengers on the booking form, including children. If you wish to have a child seat, please indicate it in the "Additional Information" field. Please remember to mention the age of the children so that we can provide you with a child seat. The child seat is free!

Please indicate on our booking form only the luggage that you are registering. In case you have special luggage, for example a skyboard or other objects, please make sure to note it in the "Additional Information" field.

1. Children - In this case, we must know the age of the children so that we can provide you with a child seat (s).

2. The customer speaks only English or does not speak any of the local languages.

3. The customer needs assistance to assist with the registration.

5. etc ...